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Clear information about products, ordering, and shipping.
The legal classification depends on the specific product and the applicable regulations. Therefore, please always refer to the current product information and notes on the respective product page.
You can cancel your subscription at any time through your customer account or by sending an email toinfo@blazejoy.com. Please note that cancellations must be submitted before the start of the next billing period.
The estimated delivery time is displayed in the store or when you complete your order. It may vary on holidays or during periods of high demand.
The payment methods currently available will be displayed during checkout. Payment processing is handled by the payment service providers listed there.
Changes to an order can only be made as long as it has not yet been shipped. Please contact our customer service as soon as possible atinfo@blazejoy.com
If your package arrives damaged, please report it to our customer service team atinfo@blazejoy.com within 48 hours, including photos of the damage. We will find a quick solution for you.
